The thermostat inside your home controls the temperature that your air conditioning unit will maintain. It is recommended that you keep your home at a consistent temperature, as it will take a long period of time to cool the inside of your home to your desired temperature. To keep your system functioning most efficiently, it is recommended to keep curtains or blinds closed during the heat of the day, keep exterior doors and windows closed, and keep interior doors open. Condensation is a normal by product of air conditioning, and the water from the air will collect in a reserve which is then pumped outside your home. Yearly inspection of this pump is recommended to ensure that condensation is removed from the unit. You will receive an owner’s manual and warranty information for your heating and air conditioning unit. Please be familiar with this, and if you have a warranty item, contact them directly for resolution.