Efflorescence is a common byproduct of brick, and this white substance can usually be removed with a scrub brush. Other than that, regular maintenance is typically limited to repairing mortar between the brick as years of wear occur. This is a common occurrence and is not warranty related. Large mortar cracks (greater than 3/8 inch) occurring within the first year will be fixed under warranty.
Windows, Screens & Patio Doors
Condensation between the two panes of a double pane window indicates either a cracked window or a broken seal. Please see the manufacturer’s warranty for broken seals. During customer review at move in, windows, screens, and glass doors will be accepted. Should you break a window, contact a glass dealer for a replacement and installation. This is not a warranty item. Windows can be washed using a window cleaner. Keep tracks clear of debris as it could cause the windows and doors to not slide smoothly. Dirt in the window frame will allow condensation to pool instead of flowing out of the small holes designed to channel away this water.